Swedish Covenant Hospital

Manager Pharmacy, Outpatient Infusion Center

Swedish Covenant Hospital
Chicago, IL 60602
Posted 60+ days ago

Job Summary

Facilitates pharmacy technician, resident, and pharmacist orientation to and training in the pharmacy. Coordinates with the Director of Pharmacy Services for pharmacy policies and procedures and pharmacy staff competencies. Oversees the day-to-day operation of the pharmacy. Assists in managing drug shortages. Approves ADC/stock par levels. Audits technician assigned daily tasks to ensure completion and promotes teamwork. Coordinates staff schedule, supervises technicians and pharmacists.

Operations manager has knowledge of all pharmacy automation, electronic health record, pharmacy interfaces, and pharmacy workflow.

Interprets physician orders in relation to the patient's oncologic diagnosis, prescribed treatment, age group and makes appropriate interventions as needed to assure safe and effective drug therapy. Enters or verifies medication orders into the computer, admixes or dispenses medication (including chemo) for patients as prescribed by the physician, and practices and promotes the concept of patient-focused care.

Participates in Drug Utilization Evaluations (DUEs), drug review, patient's education, patient monitoring, Quality Assurance (QA) programs and drug information activities of the oncology pharmacy.


  • Demonstrates a commitment to the mission of Swedish Hospital and demonstrates a service orientation and adheres to all responsibilities and standards of the Hospital. Maintains the patient's privacy and confidentiality at all times.
  • Directs, coordinates, and controls the operation and planning of Pharmacy services.
  • Directs and participates in the drug procurement process, drug cost analysis, and budgeting activities of Pharmacy services.
  • Demonstrates a commitment to providing effective staff training and supervision of technicians.
  • Provides direction to staff in accordance with professional standards, regulatory requirements, established SCH and Pharmacy Department policies and procedures, guidelines, practices, and protocols.
  • Precepts pharmacy residents and students to provide guidance in their activities, to teach current practice techniques, and to become a role model for new pharmacists.
  • Promotes collaborative pharmacy practice and teamwork between all pharmacy staff.
  • Coordinates staff schedule and reviews/approves PTO requests.
  • Assists in managing drug shortages.
  • Approves ADC/stock par levels.
  • Audits technician assigned daily tasks to ensure completion and promotes teamwork such as cleaning, stock rotation, check for expiration dates, returns put away, no overstock stored, nothing stacked within six inches of ceilings.
  • Coordinates with the Director of Pharmacy Services for review/revision of pharmacy policies and procedures and pharmacy staff competencies. Prepares new policies when required.
  • Makes suggestions for pharmacy operations improvement to the Director of Pharmacy Services.
  • Performs clinical pharmacist job duties as clinical pharmacist job description.


  • Graduate of an accredited college of Pharmacy with Doctor of Pharmacy (Pharm D) required.
  • Current licensure as a Registered Pharmacist through IDFPR
  • One-year residency and or board certification in pharmacotherapy preferred.
  • Minimum of two years leadership experience in hospital pharmacy.
  • Pharmacist should be educated regarding pharmacy operations, workflow, automation, IV admixture, drugs, disease states, pharmacology, infection control, and pharmacy law.
  • Ability to operate all pharmacy equipment, automation, software and train others.
  • Expertise in hospital pharmacy policies, procedures, and protocols.
  • Knowledgeable to review the patient profile according to disease states, pharmacology, and pharmacy law.
  • Understands patient charts and utilizes professional knowledge to benefit patient care and assist medical personnel.
  • Excellent verbal and written communication
  • Organizational and interpersonal skills
  • Computer experience
  • Ability to function with minimal supervision and to utilize professional knowledge to benefit patient care and to assist medical personnel.


Currently licensed by the State of Illinois Department of Financial and Professional Regulation as a Registered Pharmacist.

PGY1 and PGY2 (in the area of specialization) Residency or the equivalent experience preferred.

Board Certification in Oncology preferred.


  • Oversees the day-to-day operations of the pharmacy, as well as supervising the staff/pharmacy function in the absence of the pharmacy supervisors.
  • Assures optimal time use for operational and clinical activities of the Pharmacy Services department.
  • Demonstrates an ability to train, motivate and develop pharmacy staff, as well as sensitivity to morale and human issues (both intra- and inter-departmentally).
  • Works with the Director of Pharmacy Services to move the department forward towards an improved future vision. Demonstrates an ability to offer innovative ideas to meet objectives.


Internal - Pharmacists, Residents, Technicians, Physicians, Nursing, Transportation and Patients.

External - Pharmaceutical Sales Representatives and other pharmacies.

Access To Protected Health Information:

Computer system access is assigned based on manager's access level request and on the minimum necessary as described in this job description. The system administrator or manager of the department that has ownership of system/module gives approval for level of access. See Computer system Access control policy.

Patient Care/Age Specific Responsibilities and Qualifications:

Ensures that appropriate clinical interventions are made by licensed pharmacists according to patient age, height, weight, gender and condition for appropriate indications, dosing and monitoring of drug interactions, drug allergies, adverse drug reactions (ADR's), incompatibilities, and contraindications.


  • Spends a majority of work time sitting (50%), with some standing and walking (50%) around the hospital.
  • Includes very little to no moving or lifting of objects.
  • Includes about 60% of time spent using a computer keyboard and communicating with other health care professionals
  • Exposure to major environmental conditions happens frequently (40% of time), when counseling patients or going to code blues, and might include exposure to air-borne diseases and exposure to body fluids.
  • Other environmental conditions might include eyestrain and exposure to other computer side effects, such as radiation and high-pitched noise.
  • Exposed to constant noise from printers and phones, etc. about 50% of the time.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be used, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.